Effective date: [November 12, 2025]

This Privacy Policy explains how Enso Digital Ltd. (“we,” “us,” “our”) collects, uses, and shares information when you visit helloproduct.com (the “Site”) or use our Services.

By using the Site or Services, you agree to this Policy.

1) Who controls your data

• Controller: Enso Digital Ltd. (Alberta, Canada)

• Contact: j@helloproduct.co

2) What we collect

• Information you provide: name, email, business name, and message content submitted via forms; files or assets you share during engagements.

• Billing data via Stripe: payment card details, billing address, and transaction data are processed by Stripe. We don’t store full card numbers. Stripe’s processing is governed by Stripe’s own terms and privacy policy.

• Usage data: IP address, device/browser info, pages visited, timestamps, referring URLs.

• Cookies/analytics: We may use cookies and analytics tools (e.g., website hosting/analytics or Framer/Google Analytics equivalents) to understand Site usage and improve performance.

3) How we use information

• Provide and improve the Site and Services.

• Process subscriptions and payments (via Stripe).

• Communicate with you (support, updates, billing notices).

• Analyze usage to improve performance and user experience.

• Protect against fraud, abuse, and legal violations.

• Comply with legal obligations.

4) Legal bases (where applicable)

Depending on jurisdiction, we rely on: contract performance, legitimate interests (e.g., site security, analytics, marketing to existing customers), consent (when required), and legal compliance.

5) Sharing of information

We share information with:

• Service providers/processors (e.g., hosting, analytics, email, file storage, project tools) under agreements requiring appropriate safeguards.

• Stripe for payments and subscription management.

• Professional advisors (legal/accounting) under confidentiality.

• Authorities when required by law or to protect rights, safety, or security.
  We do not sell personal data.

6) International transfers

Your information may be transferred to and processed in countries outside your own. We take reasonable measures to protect data consistent with this Policy.

7) Data retention

We keep personal information only as long as needed for the purposes above, to comply with legal/financial recordkeeping, resolve disputes, and enforce agreements. We retain portfolio materials as permitted under the Terms unless you opt out.

8) Security

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is 100% secure.

9) Your choices & rights

• Access/Correct/Delete: Contact us to request access, correction, or deletion of your personal information (subject to legal limits).

• Marketing: You can opt out of non-essential emails via unsubscribe links or by contacting us.

• Cookies: You can manage cookies through your browser settings. Disabling cookies may affect Site functionality.

• Portfolio opt-out: As noted in our Terms, you can opt out of portfolio use at any time by emailing us.

10) Children

The Site and Services are not directed to children under 13 (or the age of majority in your region). We do not knowingly collect personal information from children.

11) Third-party links

The Site may link to third-party sites. Their privacy practices are governed by their own policies.

12) Changes to this Policy

We may update this Policy from time to time. Material changes will be posted with a revised “Effective date.”